Team to the Rescue
Malware incidents can occur unexpectedly. WP Support Lab’s professional WordPress maintenance services include quick malware repair & cleanup performed by expert developers.
- Website Down/Broken
- Failed Update
- Hosting or Malware
How It Works
Getting your website fixed is as easy as 1, 2, 3…and 4.!
Submit a
Request
Use our client portal to submit a free request and describe your problem in detail.
Receive Evaluation
Depending on the audit you need and the size of your website, we will provide you with a quote.
Make a
Payment
You can easily make a payment through our client portal by Stripe or Bank Transfer.
Chillout while we work.
Once we receive the payment we will give you an estimate when your Audit will be ready.
Let the experts resolve for you.
Rapid Response Time
We take immediate action to minimize downtime and restore your website quickly. We prioritize all “rescue” requests and focus on them first. The maximum resolution time for complex hacks is 72 hours.
Expert Problem Solving
WP Support Lab™ is a team of seasoned WordPress superheroes with deep technical expertise. Proven experience in diagnosing and resolving even the most complex issues.
Solid Security Protection
We thoroughly investigate security breaches to identify malware removal, firewall configuration, and post-attack hardening vulnerabilities.
Transparency and Communication
With WP Support Lab, you get real-time updates on issue resolution progress. Clear reports detail the problem, solution, and recommendations for improvement.
Peace of Mind
Our team gives you confidence that your website is in the hands of trusted professionals. Rest easy knowing issues are resolved with minimal impact on your operations.
Need a constant protection?
Try WP Support Lab, our subscription-based maintenance service, and get 24/7 website protection!
Let's begin the repair process for your website now.
I understand how important your website is to you. Let's work together to get it repaired and back on track.
Testimonials
People Say About Us
Frequently Asked Question
Before you reach out to WP Support Lab, know that we’ve already given answers to our questions!
Our rescue service is designed to fix critical issues like website downtime, security breaches, DDoS attacks, or broken functionality. If your WordPress site is in trouble, the WP Support Lab is here to save the day.
Yes, we can identify and remove malicious code, restore your site from backups, and patch vulnerabilities to prevent further breaches.
Simply contact us through our Client Portal, describe the issue, and we’ll take it from there.
Yes, depending on the issue, we’ll need admin-level access to your WordPress dashboard and possibly your hosting account or FTP details.
Yes, we can optimize your site for performance, security, and user experience as part of the rescue or through.
- Website crashes or downtime
- Malware infections or hacks
- Broken plugins, themes, or core functionality
- Slow loading times and performance problems
- DDoS attacks and other security threats
We can rescue any WordPress website, regardless of the theme or plugins you’re using. For highly customized setups, we’ll evaluate and provide a tailored solution.
We aim to respond to urgent requests as quickly as possible—often within a few hours. Our priority is minimizing downtime and restoring your site to full functionality.
Absolutely. After fixing the problem, we implement security measures, such as malware removal, firewalls, and updates, to prevent future attacks.
Pricing depends on the complexity and severity of the issue. After assessing the situation, we’ll provide a clear estimate.
Yes, we can resolve issues caused by WordPress core, plugin, or theme updates that didn’t go as planned. We’ll restore functionality and ensure compatibility.
If the issue is related to your hosting environment, we’ll communicate with your hosting provider on your behalf to resolve the problem as quickly as possible.
In rare cases where restoration isn’t possible, we’ll work with you to rebuild your site from backups or create a fresh setup to get you back online as soon as possible.