WooCommerce support
All-in-one subscription for your online store
Updates, backups, monitoring and fixes for your store, handled by our in-house WordPress engineers, so checkout keeps selling.
Starter
Store Monitoring- Weekly updates + monthly reports
- Uptime, performance & security monitoring
- Daily cloud backups
- 30 min of edits per month
Booster
Store Performance- Everything in Starter
- Security optimization + malware removal
- Speed optimization (Rocket Boost)
- Google Analytics & Search Console
- 2 hours of edits · priority support
CarePro
Top-Notch Care- Everything in Booster
- Mobile optimization + 3x daily backups
- Unlimited edits + staging site
- 2 dev hours a month + 10% off extra
- 24/7 emergency rescue included
Compare plans
Every feature, side by side
Plans cover one store; buy one subscription per site. Open or close each group to focus on what matters to you.
Website monitoring
Website security
Website performance
Analytics integration
Assist & edits
Additional
Not a store? WordPress support plans · Supporting your clients' sites? White-label agency plans
Starter includes
Store MonitoringWebsite monitoring
Website security
Website performance
Analytics integration
Assist & edits
Additional
Plans cover one store; buy one subscription per site.
Booster includes
Store PerformanceWebsite monitoring
Website security
Website performance
Analytics integration
Assist & edits
Additional
Plans cover one store; buy one subscription per site.
CarePro includes
Top-Notch CareWebsite monitoring
Website security
Website performance
Analytics integration
Assist & edits
Additional
Plans cover one store; buy one subscription per site.
Not a store? WordPress support plans · Supporting your clients' sites? White-label agency plans
The areas where we prioritize our efforts
Woo Management
We automate inventory and order processes for accurate stock levels and efficient fulfillment.
Payment Gateways
We integrate secure payment gateways to protect transactions and ensure compliance with high standards.
Woo Performance
We improve your website's speed and performance for swift loading, ensuring an exceptional user experience.
Woo Analytics
We link your store to analytics tools to track customer behavior and optimize sales performance.
WooCommerce Support Benefits
Peace Of Mind
Focus on your business and let us worry about your website, no more website headaches.
Human Touch
We use AI to work faster, but a real person on our team handles your site and answers when it matters.
Top-Notch Quality
Leave your website to the pros. We deliver top quality and have been doing this for ten years.
Proactiveness
We are proactive every step of the way. WP Support Lab wants you to get as much value from our services as possible.
Reliable & Quick
Communication is vital in business, so WP Support Lab ensures you get timely answers to every WordPress related question.
One Source Of Truth
Zendo, the ultimate client portal, powers WP Support Lab. It is a convenient, all-in-one platform for messages, files, and request.
Secure Data
Your data is safe with us. We protect your website and all the data we exchange and host and fully comply with security protocols.
Fair Pricing
We offer transparent pricing without hidden fees or long-term contracts. If you're not satisfied, every new plan comes with a 30-day money-back guarantee.
Custom Reporting
Each month, you can expect a custom detailed report on your website covering all of its basic metrics like performance, security, and updates.
Testimonials
People Say About Us
We value every feedback from our clients and we publish them online with a big pleasure.
Frequently Asked Question
Before you reach out to WP Support Lab, know that we’ve already given answers to our questions!
Which plan is right for me?
Starter ($99/mo) gives you peace of mind: monitoring, weekly updates, daily cloud backups and 30 minutes of small fixes a month.
Booster ($199/mo, most popular) is for stores that bring you business: it adds security hardening, malware protection and removal, speed optimization, and 2 hours of edits.
CarePro ($349/mo) means we handle everything: mobile optimization, unlimited edits, staging, 2 development hours a month and 24/7 emergency rescue.
Still unsure? Book a free 30-minute call and we'll recommend one.
Is there a contract or setup fee?
No setup fees and no long-term contract. Upgrade, downgrade, pause for up to 3 months or cancel any time with no penalties. Every new plan comes with a 30-day money-back guarantee, and paying yearly saves 15%.
What happens if my store is hacked?
Booster: we clean malware and hacks that happen while your plan is active, as a priority ticket. CarePro: rescue is included 24/7, even if your site is already infected when you join; a specialist starts within 6 hours. Starter: $139 per cleanup. Not a client yet: Emergency Rescue for $225, with security hardening, a 30-day reinfection guarantee and your first month of Starter free. Complex cases, such as stores with active payments, start at $449.
How fast do you respond?
Tickets are received 24/7 in your Client Portal, and most edit requests are completed within 72 hours. If your checkout or payments stop working, or your store is down or hacked: a specialist starts within 6 hours, 24/7, with CarePro or a prepaid rescue.
Can I upgrade or downgrade my plan?
Yes. Switch between Starter, Booster and CarePro any time from your Client Portal as your needs change.
What do you need from me to get started?
After you subscribe, your dedicated project manager asks you to share your WordPress admin and hosting access securely and to tell us about any custom plugins. We set up monitoring, backups and security, and usually start within 1–2 business days. Your credentials stay with our in-house team and are never shared.
Have more questions? See all 33 support plan questions →
Talk to a specialist today
Tell us about your site. A free 30-minute call is the fastest way to know what it needs, with clear next steps and pricing.
Prefer to call? (786) 296-9157 · Mon–Fri, 9 am–5 pm ET
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