Do the best work of your career, the right way.
WP Support Lab is a U.S. company based in Orlando, Florida. We keep WordPress and WooCommerce businesses secure, fast and growing. We do it with clear processes, real accountability and a remote, bilingual team that works alongside AI every day.
Life at WPSL
What working here looks like
- 1An in-house teamDedicated employees, not a pool of freelancers.
- 2A project manager on every accountClear priorities and one point of contact.
- 3One Client PortalEvery request tracked from start to finish.
- 4Remote, EN / ESCollaboration on Eastern Time business hours.
How we work
A U.S. company with a clear way of working
Our clients trust us with the websites that run their business. That trust is earned every day, through process, communication and care.
Clients come first
Every client has a dedicated project manager. We answer, we follow up and we keep our word.
Everything is tracked
Requests live in our Client Portal with priorities, deadlines and history. You always know what's next.
AI-first, human-owned
We use AI agents, MCP integrations and automation to work faster. People review, decide and own the result.
Quality is not optional
Staging before major updates, security by default and documented work. We refine until it matches the request.
Our values
What we expect from each other
Service first
We treat every request as if the client's business depends on it, because it often does.
Ownership
When you take a task, it's yours from start to finish: clear updates, no loose ends.
Solution-minded
We bring answers, not just problems, and keep learning the tools that move our industry.
Respect, no ego
We treat clients and teammates with respect. Every skill on the team matters.
Grow from within
We want people who grow with us: new skills, new responsibilities, new roles.
Adapt and improve
WordPress and AI change fast. We test, learn and improve how we work.
What you can expect
Real projects for U.S. businesses and agencies, a modern toolset and a team that has your back. If you care about doing things well, you'll fit right in.
- 100% remote work
- Projects for U.S. businesses and agencies
- Modern stack: Elementor, WooCommerce, AI agents, MCP
- Support from project managers and senior engineers
- A growth path as you take on more
Hiring process
Simple, clear and respectful of your time
Apply online
Share your experience, skills and resume. It takes about 5 minutes.
We review your profile
Every application is read by our team.
Intro call
If there's a match, we invite you to a short call.
Practical test
A real-world task in your area, then onboarding with your team lead.
Ready to join us?
Tell us about your experience. We'd love to meet people who care about quality.
WP Support Lab is an equal opportunity employer. We welcome applicants of all backgrounds.