WordPress Support Plans

WordPress Support

All-in-one subscription for your WordPress needs

MonthlyYearly −15%

Starter

^$59^$50^.15

per month/mo, billed yearly

Popular

Booster

^$139^$118^.15

per month/mo, billed yearly

CarePro

^$299^$254^.15

per month/mo, billed yearly

Tap a plan to see everything it includes

Starter includes

Best for website monitoring

Website Monitoring

Weekly WP Updates✓
Activity & Maintenance ReportsMonthly
Uptime Monitor✓
Performance Monitor✓
Security Monitor✓
SupportStandard

Website Security

Security Optimization✕
Malware Protection & Removal$139 per cleanup
Cloud BackupsDaily

Website Performance

JavaScript & CSS Optimization✕
Image & Media Optimization✕
Rocket Boost✕
Mobile Optimization✕

Analytics Integration

Google Analytics✕
Google Search Console✕

Assist & Edits

Website Edits & Small Fixes30 min / month

Additional

Custom Code Support✕
Custom Theme Support✕
Staging Website✕
24/7 Emergency Rescue$249 / site
Additional Development✕
Development Hours Discount✕

Pause or cancel any time

The provided plans cover a single website. You can purchase multiple subscriptions to cover more websites.

Booster includes

Best for website performance

Website Monitoring

Weekly WP Updates✓
Activity & Maintenance ReportsBiweekly
Uptime Monitor✓
Performance Monitor✓
Security Monitor✓
SupportPriority

Website Security

Security Optimization✓
Malware Protection & Removal✓
Cloud BackupsDaily

Website Performance

JavaScript & CSS Optimization✓
Image & Media Optimization✓
Rocket Boost✓
Mobile Optimization✕

Analytics Integration

Google Analytics✓
Google Search Console✓

Assist & Edits

Website Edits & Small Fixes2 hours

Additional

Custom Code Support✕
Custom Theme Support✕
Staging Website✕
24/7 Emergency RescueHacks & malware
Additional Development✕
Development Hours Discount✕

Pause or cancel any time

The provided plans cover a single website. You can purchase multiple subscriptions to cover more websites.

CarePro includes

Best for top-notch care

Website Monitoring

Weekly WP Updates✓
Activity & Maintenance ReportsWeekly
Uptime Monitor✓
Performance Monitor✓
Security Monitor✓
SupportPriority

Website Security

Security Optimization✓
Malware Protection & Removal✓
Cloud Backups3x Daily

Website Performance

JavaScript & CSS Optimization✓
Image & Media Optimization✓
Rocket Boost✓
Mobile Optimization✓

Analytics Integration

Google Analytics✓
Google Search Console✓

Assist & Edits

Website Edits & Small FixesUnlimited

Additional

Custom Code Support✓
Custom Theme Support✓
Staging Website✓
24/7 Emergency Rescue✓
Additional Development2 hours
Development Hours Discount10%

Pause or cancel any time

The provided plans cover a single website. You can purchase multiple subscriptions to cover more websites.

Monthly

Yearly -15%

$59/mo

Starter

$139/mo

Booster

$299/mo

CarePro

Billed Monthly

Yearly 15% Off

Transform your WordPress site into a robust business solution that fulfills your needs and maximizes your website’s potential. Unlock WordPress’s full potential now!

$ 59 Monthly Payment

Save 15% with
annual billing

Website Monitoring

$ 139 Monthly Payment

Save 15% with
annual billing

Website Performance

Popular

$ 299 Monthly Payment

Save 15% with
annual billing

Top-Notch Care

Transform your WordPress site into a robust business solution that fulfills your needs and maximizes your website’s potential. Unlock WordPress’s full potential now!

$ 50

Per month, billed yearly

You save 15% vs.
monthly billing

Website Monitoring

$ 118

Per month, billed yearly

You save 15% vs.
monthly billing

Website Performance

Popular

$ 254

Per month, billed yearly

You save 15% vs.
monthly billing

Top-Notch Care

Website Monitoring
Weekly WP Updates
Activity & Maintenance Reports	Monthly Reports	Biweekly Reports	Weekly Reports
Uptime Monitor
Performance Monitor
Security Monitor
Support	Standard	Priority	Priority
Website Security
Security Optimization
Malware Protection & Removal	$139 per cleanup
Cloud Backups	Daily	Daily	3x Daily
Website Performance
JavaScript & CSS Optimization
Image & Media Optimization
Rocket Boost
Mobile Optimization
Analytics Integration
Google Analytics
Google Search Console
Assist & Edits
Website Edits & Small Fixes	30 min / month	Two Hours	Unlimited
Additional
Custom Code Support
Custom Theme Support
Staging Website
24/7 Emergency Rescue	$249 / site	Hacks & malware
Additional Development			Two Hours
Development Hours Discount			10%

The provided plans cover a single website. You can purchase multiple subscriptions to cover more websites.

Founding Client offer · first 30 clients · ends January 1, 2027

Save up to 30% for your first 12 months

Monthly 20% off: Starter $47 · Booster $111 · CarePro $239/mo
Every 3 months 25% off: $132 · $312 · $672 per quarter
Yearly 30% off: $492 · $1,164 · $2,508 per year

Your founding price is locked for 12 months; regular prices apply after that, with 30 days’ notice. In exchange, you let us publish the results of your site as a case study. Not combinable with other offers.

Claim a founding spot

The areas where we prioritize our efforts

WordPress Monitoring

We continuously monitor your website to identify crashes, errors, and threats before they impact your business.

WordPress Security

We offer real-time security solutions to protect your website from attacks, malware, and vulnerabilities.

WordPress Performance

We improve your website's speed and performance for swift loading, ensuring an exceptional user experience.

WordPress Analytics

We link your website to analytics tools to give you important data about visitors, conversions, and performance.

WordPress support plans Benefits

Peace Of Mind

Focus on your business and let us worry about your website, no more website headaches.

Human Touch

We use AI to work faster, but a real person on our team handles your site and answers when it matters.

Top-Notch Quality

Leave your website to the pros. We deliver top quality and have been doing this for ten years.

Proactiveness

We are proactive every step of the way. WP Support Lab wants you to get as much value from our services as possible.

Reliable & Quick

Communication is vital in business, so WP Support Lab ensures you get timely answers to every WordPress related question.

One Source Of Truth

Zendo, the ultimate client portal, powers WP Support Lab. It is a convenient, all-in-one platform for messages, files, and request.

Secure Data

Your data is safe with us. We protect your website and all the data we exchange and host and fully comply with security protocols.

Fair Pricing

We offer transparent pricing without hidden fees or long-term contracts. If you're not satisfied, every new plan comes with a 30-day money-back guarantee.

Custom Reporting

Each month, you can expect a custom detailed report on your website covering all of its basic metrics like performance, security, and updates.

Need assistance in different realms?

Check out support for WooCommerce & Agencies to ensure perfect fit.

5.0★★★★★ 11 verified reviews on Google ↗

Testimonials

People Say About Us

We value every feedback from our clients and we publish them online with a big pleasure.

“WP Support Lab is excellent to work with and is very responsive. They understood the project and ensured things were working and fixed, even after it was completed. I’ll be looking forward to handing them more custom WordPress projects.”

Jacob Coleman

Regular Customer

“Hi highly recommend WP Support Lab for any WordPress related development work. They will give you the best possible outcome for your job! I’d definitely use him in the future for any development work..”

Laura Gallagher

Regular Customer

“You guys do phenomenal work. Thank you, I’ve bookmarked your site in case I need it in the future! Easy to work with, decent turn-around time, clear communication. Great job..”

Greta Stretton

Regular Customer

“Working with WP Support Lab has been great! They are motivated and helpful in helping me with my project. They are very professional, too. I’m still using the services 🙂.”

Jhon McDonald

Regular Customer

“Really excellent service. It’s hard to find good (and available) WordPress development on demand. I really appreciated this service and wouldn't hesitate to recommend it to others. I’ve already created my 2nd and 3rd orders. Thanks guys!.”

Rose Potter

Regular Customer

“Great level of service and expertise provided by WP Support Lab. Have accessed their services a few times now, always quick to respond to proposals. Will be using their services again!.”

Christian Wilkinson

Regular Customer

Deepak Sign

Regular Customer

Frequently Asked Question

Before you reach out to WP Support Lab, know that we’ve already given answers to our questions!

Which plan is right for me?

Starter ($59/mo) gives you peace of mind: monitoring, weekly updates, daily cloud backups and 30 minutes of small fixes a month.

Booster ($139/mo, most popular) is for sites that bring you business: it adds security hardening, malware protection and removal, speed and mobile optimization, and 2 hours of edits.

CarePro ($299/mo) means we handle everything: unlimited edits, staging, 2 development hours a month and 24/7 emergency rescue.

Still unsure? Book a free 30-minute call and we'll recommend one.

Is there a contract or setup fee?

No setup fees and no long-term contract. Upgrade, downgrade, pause for up to 3 months or cancel any time with no penalties. Every new plan comes with a 30-day money-back guarantee, and paying yearly saves 15%.

What happens if my website is hacked?

Booster: we clean malware and hacks that happen while your plan is active, as a priority ticket. CarePro: rescue is included 24/7, even if your site is already infected when you join; a specialist starts within 6 hours. Starter: $139 per cleanup. Not a client yet: Emergency Rescue for $249, with security hardening, a 30-day reinfection guarantee and your first month of Starter free.

How fast do you respond?

Tickets are received 24/7 in your Client Portal, and most edit requests are completed within 72 hours. Emergencies (site down, hacked or checkout broken): a specialist starts within 6 hours, 24/7, with CarePro or a prepaid rescue.

Can I upgrade or downgrade my plan?

Yes. Switch between Starter, Booster and CarePro any time from your Client Portal as your needs change.

What do you need from me to get started?

After you subscribe, your dedicated project manager asks you to share your WordPress admin and hosting access securely and to tell us about any custom plugins. We set up monitoring, backups and security, and usually start within 1–2 business days. Your credentials stay with our in-house team and are never shared.

Have more questions? See all 33 support plan questions →

Talk to a specialist today

Tell us about your site. A free 30-minute call is the fastest way to know what it needs, with clear next steps and pricing.

Prefer to call? (786) 296-9157 · Mon–Fri, 9 am–5 pm ET

★★★★★ 5.0 on Google · No commitment

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Frequently Asked Questions

How to put website in maintenance mode WordPress?

To put a website in maintenance mode in WordPress, you can install a maintenance mode plugin or use the built-in feature in some themes to display a temporary message while making updates or changes.

How to do image optimization on WordPress?

Image optimization on WordPress involves reducing image file sizes without compromising quality. You can achieve this by using plugins like Smush or ShortPixel, which automate compression and resizing, enhancing your site's loading speed and overall performance.

How do I contact WordPress support?

To contact WordPress support, visit the WordPress.org support forums or access your hosting provider’s support resources. For specific inquiries, your support plan may also include direct assistance options through WP Support Lab™.

How to put WordPress in maintenance mode?

Putting WordPress in maintenance mode is straightforward. You can install a maintenance mode plugin, such as "WP Maintenance Mode" or "SeedProd," which allows you to enable maintenance mode easily while customizing the message displayed to visitors.

How to contact WordPress support by phone?

To contact WordPress support by phone, you can visit the WordPress support page and look for their official support hotline, which is typically listed alongside other contact options.

How to disable maintenance mode in WordPress?

To disable maintenance mode in WordPress, simply delete the ".maintenance" file located in your site's root directory via FTP or your hosting file manager. This will remove the maintenance mode and restore access to your website.

What is WordPress optimization?

WordPress optimization is the process of improving a WordPress site's performance, speed, and overall user experience. This includes techniques such as reducing load times, enhancing security, and ensuring efficient content management.

How to activate maintenance mode in WordPress?

Activating maintenance mode in WordPress is straightforward. Simply install a maintenance mode plugin, such as "WP Maintenance Mode," and configure it in the settings to enable maintenance mode during updates or site changes.

How to put WordPress site on maintenance mode?

To put a WordPress site on maintenance mode, you can use a plugin like "WP Maintenance Mode" or "SeedProd." Simply install the plugin, activate it, and customize the maintenance settings to show a user-friendly message to visitors while making updates.

How to put maintenance mode on WordPress?

To put maintenance mode on WordPress, you can use a plugin like "WP Maintenance Mode" or "SeedProd." Simply install the plugin, activate it, and customize your maintenance page settings to display a friendly message while you update your site.

What are the steps to activate maintenance mode?

The steps to activate maintenance mode are straightforward: install a maintenance mode plugin, configure the settings according to your preferences, and then enable the mode to temporarily restrict access to your site while you perform updates or maintenance.

How to schedule maintenance mode in WordPress?

Scheduling maintenance mode in WordPress involves using a plugin like "WP Maintenance Mode." Simply install the plugin, configure the settings to specify the desired schedule, and activate it to temporarily display a maintenance message to visitors while you make updates.

What plugins assist with image optimization?

Plugins that assist with image optimization include popular options like Smush, Imagify, and ShortPixel. These tools help compress images, improve loading times, and enhance overall website performance.

How to optimize images for faster loading?

Optimizing images for faster loading involves compressing them without sacrificing quality, using appropriate file formats like JPEG or PNG, and implementing lazy loading techniques. This reduces load times and enhances overall website performance.

How to troubleshoot issues with maintenance mode?

Troubleshooting issues with maintenance mode involves checking for corrupted files, disabling conflicting plugins, and clearing your site's cache. If the problem persists, manually removing the "maintenance.flag" file can help restore normal functionality.

Can I customize the maintenance mode screen?

The maintenance mode screen can be customized. You can add your own branding, messages, and design elements to ensure it aligns with your website's style and provides a better experience for your visitors.

What tools help with WordPress optimization?

The tools that help with WordPress optimization include caching plugins like WP Super Cache, image optimization tools such as Smush, and performance monitoring services like Google PageSpeed Insights, all aimed at enhancing website speed and efficiency.

How to check if maintenance mode is active?

To check if maintenance mode is active, simply visit your website as a user; if maintenance mode is enabled, you'll see a notice indicating that the site is currently under maintenance.

What are effective strategies for image optimization?

Effective strategies for image optimization include using appropriate file formats (like JPEG for photos and PNG for graphics), compressing images to reduce file size without sacrificing quality, and utilizing responsive images for different screen sizes.

How to revert maintenance mode changes?

To revert maintenance mode changes, simply disable the maintenance mode plugin or clear the maintenance file created in your WordPress root directory. This will restore your site to its previous state and make it visible to visitors again.

Which image formats are best for WordPress?

The best image formats for WordPress are JPEG for photographs, PNG for graphics with transparency, and WebP for a balance of quality and file size, ensuring faster loading times and improved site performance.

How often should I optimize my WordPress site?

Optimizing your WordPress site regularly is essential for maintaining performance. Ideally, you should optimize your site at least once every month, or more frequently if you add new content or plugins, to ensure optimal speed and security.

What is the difference between support plans?

The difference between support plans lies in the range of services offered and pricing tiers. Lower-tier plans focus on essential monitoring and maintenance, while higher-tier plans provide comprehensive management, security, and dedicated support for more complex business needs.

How to get priority support for WordPress issues?

To get priority support for WordPress issues, simply subscribe to one of our premium support plans. These plans offer faster response times and dedicated assistance, ensuring your WordPress site receives the attention it needs promptly.

What do I do if support is unresponsive?

If support is unresponsive, you should first check the support channels for any updates or notifications. If you still haven't received assistance, consider reaching out again or using alternative contact methods like email or phone for quicker support.

Can I test my site while in maintenance mode?

You can test your site while in maintenance mode, but only if you have configured it to allow admin access. This way, you can make necessary changes and ensure everything functions properly before making the site live.

What common mistakes to avoid with maintenance mode?

Common mistakes to avoid with maintenance mode include failing to inform users of the downtime, neglecting to test the website after maintenance, and leaving the site in maintenance mode for too long, which can frustrate visitors and affect search rankings.

How to monitor website performance after optimization?

Monitoring website performance after optimization involves using tools like Google Analytics and performance test sites such as GTmetrix or Pingdom. These tools provide insights into loading speed, uptime, and user engagement, helping you continuously improve your site.

How does maintenance mode affect SEO?

Maintenance mode can affect SEO if not implemented correctly. While it allows for updates without disrupting user experience, search engines may see a non-functional site as a 404 error, potentially harming rankings.

What is included in WordPress support plans?

WordPress support plans include services such as website monitoring, security checks, regular updates, backups, and performance optimization. These offerings are designed to ensure the health and efficiency of your WordPress site.

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WordPress Development

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AI SEO for WordPress

Team to the Rescue

WordPress

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About Us

FAQs

WordPress Support

All-in-one subscription for your WordPress needs

Starter includes

Booster includes

CarePro includes

$59/mo

$139/mo

$299/mo

Starter

Booster

CarePro

The areas where we prioritize our efforts

WordPress Monitoring

WordPress Security

WordPress Performance

WordPress Analytics

WordPress support plans Benefits

Peace Of Mind

Human Touch

Top-Notch Quality

Proactiveness

Reliable & Quick

One Source Of Truth

Secure Data

Fair Pricing

Custom Reporting

Need assistance in different realms?

Check out support for WooCommerce & Agencies to ensure perfect fit.

Testimonials

People Say About Us

Frequently Asked Question

Before you reach out to WP Support Lab, know that we’ve already given answers to our questions!

Talk to a specialist today