Terms | Affiliate Program - WP Support Lab

AFFILIATE PROGRAM

The Affiliate Program allows Clients to refer other users to the Site and earn a passive income by doing so. When a new user clicks a referral link on an Affiliate’s website, registers, and purchases a Service offered through the Site, an Affiliate will receive a percentage of such purchase in accordance with the provisions of these Affiliate Program Terms.

These additional terms cover the Affiliate Program and are an extra part of the Terms of Service that apply specifically to Affiliate Program members who refer new users to the Site.

The capitalized term “Affiliate” used in these Affiliate Program Terms shall refer to an Affiliate Program member who refers new users to the Site. The capitalized term “Referred User” used in these Affiliate Program Terms shall refer to a person referred to the Site by Affiliate’s referral link who registers and purchases at least one of the Services offered through the Site within three months from the date of his/her first access to the Site. All other words defined or explained in the Terms of Service have the same meaning here. If there’s any inconsistency between what is said in these Affiliate Program terms and what is in the Terms of Service, terms used in these Affiliate Program terms shall prevail.

1 BECOMING AN AFFILIATE

All registered Clients can act as Affiliates by following the steps outlined in these Affiliate Program Terms.

Affiliate Program Terms, Terms of Service, and the Privacy Policy altogether constitute an agreement regarding Affiliate Program membership.  Before joining the Affiliate Program, a Client is obliged to familiarize himself/herself with the provisions of the Terms of Service, the Privacy Policy, and these Affiliate Program Terms. The client cannot join the Affiliate Program without prior acceptance of the Terms of Service, the Privacy Policy, and these Affiliate Program Terms.

Every member of the Affiliate Program automatically receives a referral code, which is available in the Affiliate portal. To use the referral link, the Affiliate must install a link on his/her website, or social networks using that link.

 MORE DETAILS

  • 2.1 Referred Users who have clicked on Affiliate’s referral link are tracked through cookies, soit is necessary that they allow cookies to track and recognize them.
  • 2.2 If a Referred User does not allow cookies or clears his/her cookies, he/she cannot be tracked, and earnings regarding that person’s registration and purchase cannot be paid to the Affiliate.
  • 2.3 If a Referred User clicks on Affiliate’s referral link and then later,he/she clicks on another Affiliate’s referral link, the first one is the one that is taken into account for the purpose of payment of earnings resulting from membership in the Affiliate Program.
  • 2.4 Affiliate shall receive a percentage of each purchase made by Referred User.
  • 2.5 A user referred via an Affiliate referral link must notbe related in any way to Affiliate or his/her business or company. A Referred User must not be a subsidiary, parent, and other affiliated company, their employee, contractor, officer nor director.
  • 2.6 Affiliates will not be paid for theirown purchases.
  • 2.7 If a person clicks on Affiliate’s referral link,registers, and does not make any purchase within three months from the date of his/ her first access to the Site, the cookie shall expire within that period and no Affiliate Program earnings shall apply. If a referred user signs up and makes a purchase within that time, the Affiliate status shall remain valid indefinitely, and the Affiliate Program earnings shall apply unless otherwise stated in these Affiliate Programs.
  • 2.8 Clicks on the Affiliate’s referral link by users who have already visited the Site or have an existing account within the Site are not considered forthe purpose of payment of earnings resulting from membership in the affiliate program.
  • 2.9 Use of the Affiliate Program is subject to a fair use policy, which gives the Provider the right to revieweach referral.

The Provider has the right to use Affiliate’s logo on the Site for marketing purposes.

3 REFERRAL PROGRAM PERCENTAGE

The Affiliate will earn earnings for successfully participating in the Affiliate Program. When a new user clicks the referral link, registers, and purchases a Service offered through the Site, the referral will be recorded, and an Affiliate will receive a percentage 15% of each purchase of a Service offered through the Site made by that Referred User.

Example: You referred the client. The user pays $10,000.00 for the job, so you get $1500.

Suppose a purchase directly relating to Affiliate’s earnings is subject to a discount, refund, or chargeback. In that case, the basis for calculating payments for Affiliate’s referrals is the actual purchase price paid by the Referred User, reduced by any discounts, refunds, or chargeback obtained by that Referred User.

The Provider reserves the right to change percentage rates of Affiliate’s earnings at any time. Such changes shall only apply to Referred Users directed to the Site by the Affiliate’s referral link and registered after said modifications have been effectively made and, therefore, shall not affect percentage rates related to purchases generated by Referred Users previously directed to the Site by the Affiliate’s referral link and registered.

The Affiliate will be informed about such change in percentage rates of the Affiliate’s earnings by means of the appropriate announcement posted on the Site’s home page. Change of percentage rates takes effect on the date specified by the Provider, which may not be earlier than 14 calendar days from the date of the said announcement. The Affiliate who does not agree to such change may terminate the agreement with the Provider and shall forthwith inform the Provider about that by sending the relevant declaration by email.  Termination shall become effective upon receiving Affiliate’s statement. Continued use of referral code on Affiliate’s website after change of percentage rates of Affiliate’s earnings indicates acceptance of the modification. 

4 EARNINGS PAYOUT

The Affiliate receives a notice upon approval of the requested job made by the Referred User. The Provider will record each valid and successful referral.

The Provider holds the balance of the Affiliate’s earnings until the payment date.

Earnings appear in the Affiliate members’ Affiliate tab so that the Affiliate can track referral program earnings online.

In order to make payment, the Affiliate authorizes the Provider to issue an invoice on behalf of the Affiliate.

The payment of the Affiliate’s referral earnings will be made on the 10th day of the month following the month in which the invoice regarding the Affiliate’s referral earnings was issued. The date of payment of the Affiliate’s referral earnings is considered to be the date of debiting the Provider’s bank account.

To receive Affiliate’s referral earnings, the Affiliate shall submit payment requests. Upon the Affiliate’s payment request, the invoice regarding the Affiliate’s referral earnings shall be issued on behalf of the Affiliate. The invoice regarding the Affiliate’s referral earnings shall be issued on the last calendar day of the month in which the Affiliate’s payment request was submitted. After the invoice is issued, the referral program earnings shall not be visible online in the Affiliate members’ Affiliate tab.

A minimal amount of payment that may be made through a Wire Bank transfer is $100.

The payment of Affiliate’s referral earnings will be made in US dollars.

The Affiliate must bear all expenses incurred by the Provider in relation to paying the Affiliate’s earnings, including but not limited to costs of bank transfer, conversion rates, or financial institution’s fees.

The Affiliate must bear all taxes, levies, or duties imposed by taxing authorities, and the Affiliate is responsible for payment thereof.

The Provider is not liable for delays in payments caused by force majeure, incorrect payment details supplied by an Affiliate, acts of third party or an Affiliate.

The Provider has the right to hold Affiliate’s referral earnings if earnings cannot be paid for whatever reason, including if:

  • 4.1 The Provider does not have the correct payment details.
  • 4.2 The Provider cannot contact the Affiliate using the supplied contact details.
  • 4.3 The Affiliate is asking for payment to be made to a person or to an institution that the Provider is prohibited from making payments to at law or where there are limitations in the banking systems.

 

5 PROHIBITED BEHAVIOURS

The Affiliate may not:

  • 5.1 Refer users by confusing them (or potentially confusing them) about whether the Affiliate’s Site is operated or endorsed by the Provider (for example, by copying design elements from our Site).
  • 5.2 Refer users by sending unsolicited emails or other messaging that in any way may constitute spam.
  • 5.3 Refer himself/herself via Affiliate’s referral link or users related in any way to Affiliate or his/her business or company, including but not limited to a referred user must not be subsidiary, parent and other affiliated company, their employee, officer nor director.
  •  
  • 5.4Use the Provider brands, trademarks, and intellectual property, other than banners and logos the Provider makes available for affiliates.
  • 5.5Purchase a domain name, search engine keyword, or pay-per-click advertisement that uses any Provider trademarks or variations and misspellings.
  • 5.6 Do anything that would amount to a breach of any laws including, but not limited to, privacy, intellectual property, and spam.
  • 5.7 Do anything directly or indirectly in contravention of these Affiliate Program terms, the Terms of Service, or any direction given by the Provider.

If the Provider decides that the Affiliate’s participation in the Affiliate Program does not comply with any applicable laws and/or these Affiliate Program terms or the Terms of Service, the Provider can, based on its reasonable discretion, withhold the Affiliate earnings and deactivate this Affiliate’s account.

Updated on April 15, 2025

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