Get everything your client’s website demands in one powerful subscription. Maximize profits, save valuable time, and accelerate your agency’s growth.
Get everything your client’s website demands in one powerful subscription. Maximize profits, save valuable time, and accelerate your agency’s growth.
It is a WIN-WIN. By partnering with WP Support Lab, you can offer your clients a premium white-label aftercare support ticket and maintenance service for WordPress websites without doing any of the heavy lifting.
We’ve built a team of WordPress experts who will be your dedicated crew behind the scenes, providing a seamless, white-label service for your clients’ sites. Not only will you add a revenue stream to your business, but we’ll also take care of your clients’ WordPress maintenance tasks and deal with them directly on support tickets and issues, leaving you to focus on growing your client base.
Getting started is easy. Contact us today, and our white-label support team member will guide you through the process and help you turn a service problem into an income stream.
To help you understand how WP Support Lab can free up your time. We have listed some examples of: small, medium, large, and new/redesign of website tasks.
Small Tasks:
Medium Tasks:
Large Tasks
New website development:
We continuously monitor your website to identify crashes, errors, and threats before they impact your business.
We offer real-time security solutions to protect your website from attacks, malware, and vulnerabilities.
We improve your website's speed and performance for swift loading, ensuring an exceptional user experience.
We link your website to analytics tools to give you important data about visitors, conversions, and performance.
Focus on your business and let us worry about your website, no more website headaches.
We love technology but believe in human touch and communication with an actual human, not an AI bot.
Leave your website to the pros. We deliver top quality and have been doing this for ten years.
We are proactive every step of the way. WP Support Lab wants you to get as much value from our services as possible.
Communication is vital in business, so WP Support Lab ensures you get timely answers to every WordPress related question.
Zendo, the ultimate client portal, powers WP Support Lab. It is a covenient, all-in-one platform for messages, files, and request.
Your data is safe with us. We protect your website and all the data we exchange and host and fully comply with security protocols.
We offer transparent pricing without hidden fees or long-term contracts. If you're not satisfied with our services. We provide a 30 days money back.
Each month, you can expect a custom detailed report on your website covering all of its basic metrics like performance, security, and updates.
WP Support Lab™ provides a top-tier, engineer-level approach to WordPress, featuring expert customization, rapid response times, and an extensive suite of services. Our team collaborates closely with you to create hassle-free, stunning, and dependable websites that meet your needs. With nearly two decades of experience in WordPress, we handle everything from minor tweaks and premium theme development to large-scale SaaS solutions.
WP Support Lab™ is a team of engineers. On a more serious note, we have been tackling WordPress for almost two decades. Our team is in-house, with dedicated employees. WP Support Lab™ relies on permanently vetted employees; we do not outsource our work to contractors or freelancers. Every client and their needs are unique, and this is reflected in our approach: We tailor our work to clients’ needs, building long-lasting relationships and setting them up for success. We deliver top-quality work, and if it does not meet your expectations, we will refine it until you are satisfied.
We work with businesses of all sizes, from startups to large enterprises, across various industries. Whether you’re an e-commerce store, agency, or service provider, we have solutions tailored to your needs.
We provide a dedicated Client Portal designed to facilitate streamlined communication, offer task updates, and enable project tracking. Furthermore, our team is available for scheduled calls to ensure that you are informed at every stage of the process.
Yes, you can always schedule a call with your dedicated project manager to discuss any task or project. We use Zoom for voice and video conferencing for approximately 30 minutes. Calls are only available for the CarePro plan or hourly packages for development projects and custom design. All other plans are supported through the customer portal, email, or online chat.
After you have purchased your support plan, you will be requested to share the WordPress admin credentials and file access securely over LastPass. This helps us connect to your site in order to install our services offered (i.e., security monitoring, backups, and plugins). Our staff keeps these credentials private and will never share these details with anyone not associated with WP Support Lab™. We will also request that you share information regarding customized plugins, which we need to be extra careful about before making updates.
We will discuss the extra requirements with you and give you an accurate estimate for the additional work. Our flexible subscription options make it easy to scale up.
Yes, we specialize in website redesigns and rebranding projects. From creating a new look to ensuring your WordPress website performs flawlessly, our team has you covered.