For agency owners, developers & designers
White Label subscription for your Agency's needs
Get everything your client’s website demands in one powerful subscription. Maximize profits, save valuable time, and accelerate your agency’s growth.
HourPack
for AgenciesSpecial Discount Applies
with 3 & 12 Month Packages
-
Hourly Rate $45
HourBoost
for AgenciesSpecial Discount Applies
with 3 & 12 Month Packages
-
Hourly Rate $40
HourCare
for AgenciesSpecial Discount Applies
with 3 & 12 Month Packages
-
Hourly Rate $35
WordPress white label support
It is a WIN-WIN. By partnering with WP Support Lab, you can offer your clients a premium white-label aftercare support ticket and maintenance service for WordPress websites without doing any of the heavy lifting.
We’ve built a team of WordPress experts who will be your dedicated crew behind the scenes, providing a seamless, white-label service for your clients’ sites. Not only will you add a revenue stream to your business, but we’ll also take care of your clients’ WordPress maintenance tasks and deal with them directly on support tickets and issues, leaving you to focus on growing your client base.
Getting started is easy. Contact us today, and our white-label support team member will guide you through the process and help you turn a service problem into an income stream.
To help you understand how WP Support Lab can free up your time. We have listed some examples of: small, medium, large, and new/redesign of website tasks.
Small Tasks:
- Add Google Analytics script and Facebook pixel to the site.
- Add new form with google captcha on the page.
- Add social share links to the posts.
- Enable / Disable comments.
- Add search functionality to website.
- Newsletter integration with existing forms.
(Mailchimp/Active Campaign, etc.) - Create CTA section on home page with signup form.
- Gallery integration.
- Blog migration with categories, tags.
- Breadcrumbs setup for the pages.
- Update page content
- Add chat box to the site
- Customize login page/screen.
- Backup schedule and maintenance.
- Create child theme and move custom style and functions to child theme.
- DNS and A-Record updates.
Medium Tasks:
- Add new section to home page.
- Add banner slider on a page.
- Small responsive bug fixes.
- Video embed functionality with thumbnail image and pop-up.
(video url can be youtube, vimeo) - Setting up blog on existing site (Blog archive, category and single pages)
- Site migration.
- WordPress plugin, theme updates.
- Small plugin installation and configuration.
(ex: Download manager, Store locator) - Social feeds integration on page.
- Donation page setup.
- Widget development for sidebars.
- New module for a page builder site.
Large Tasks
- Mega menu development.
- New landing page development.
- Woocommerce setup with payment gateway.
(Config. for product page, category page, checkout and cart page setup) - Event manager installation.
- Buddypress integration and setup.
- Memberpress integration and setup.
- Plugin customization.
- Setup of new custom post type.
New website development:
- Using page builders like Divi, Beaver, Elementor, Visual Composer.
- New site using ACF PRO and Custom theme.
- New site using Mockup.
- PSD to HTML.
- New site development using Premium themes.
Begin taking steps toward your goals now!
Every hour invested in your project brings you one step closer to your goals. The future is waiting for you; we are your rocket pilots.
Key Points for Your Agency
White-Label Solutions
We provide fully white-labeled WordPress services, allowing your agency to deliver top-tier technical support solutions under your brand.
Technical Support
Our dedicated team offers VIP technical support, ensuring your clients’ website run smoothly and issues are resolved quickly.
Custom Development
We deliver tailored WordPress solutions, from custom plugins to unique storefronts, to meet your clients’ specific needs.
Scalable Partnership
Our flexible partnership plans scale with your agency’s growth, offering cost-effective solutions to expand your service offerings.
Membership Benefits
Peace Of Mind
Focus on your business and let us worry about your website, no more website headaches.
Human Touch
We love technology but believe in human touch and communication with an actual human, not an AI bot.
Top-Notch Quality
Leave your website to the pros. We deliver top quality and have been doing this for ten years.
Proactiveness
We are proactive every step of the way. WP Support Lab wants you to get as much value from our services as possible.
Reliable & Quick
Communication is vital in business, so WP Support Lab ensures you get timely answers to every WordPress related question.
One Source Of Truth
Zendo, the ultimate client portal, powers WP Support Lab. It is a covenient, all-in-one platform for messages, files, and request.
Secure Data
Your data is safe with us. We protect your website and all the data we exchange and host and fully comply with security protocols.
Fair Pricing
We offer transparent pricing without hidden fees or long-term contracts. If you're not satisfied with our services. We provide a 30 days money back.
Custom Reporting
Each month, you can expect a custom detailed report on your website covering all of its basic metrics like performance, security, and updates.
Frequently Asked Question
Before you reach out to WP Support Lab, know that we’ve already given answers to our questions!
WP Support Lab™ provides a top-tier, engineer-level approach to WordPress, featuring expert customization, rapid response times, and an extensive suite of services. Our team collaborates closely with you to create hassle-free, stunning, and dependable websites that meet your needs. With nearly two decades of experience in WordPress, we handle everything from minor tweaks and premium theme development to large-scale SaaS solutions.
WP Support Lab™ is a team of engineers. On a more serious note, we have been tackling WordPress for almost two decades. Our team is in-house, with dedicated employees. WP Support Lab™ relies on permanently vetted employees; we do not outsource our work to contractors or freelancers. Every client and their needs are unique, and this is reflected in our approach: We tailor our work to clients’ needs, building long-lasting relationships and setting them up for success. We deliver top-quality work, and if it does not meet your expectations, we will refine it until you are satisfied.
We work with businesses of all sizes, from startups to large enterprises, across various industries. Whether you’re an e-commerce store, agency, or service provider, we have solutions tailored to your needs.
After you have purchased your support plan, you will be requested to share the WordPress admin credentials and file access securely over LastPass. This helps us connect to your site in order to install our services offered (i.e., security monitoring, backups, and plugins). Our staff keeps these credentials private and will never share these details with anyone not associated with WP Support Lab™. We will also request that you share information regarding customized plugins, which we need to be extra careful about before making updates.
We provide a dedicated Client Portal designed to facilitate streamlined communication, offer task updates, and enable project tracking. Furthermore, our team is available for scheduled calls to ensure that you are informed at every stage of the process.
We will discuss the extra requirements with you and give you an accurate estimate for the additional work. Our flexible subscription options make it easy to scale up.
Yes, we specialize in website redesigns and rebranding projects. From creating a new look to ensuring your WordPress website performs flawlessly, our team has you covered.
Yes, you can always schedule a call with your dedicated project manager to discuss any task or project. We use Zoom for voice and video conferencing for approximately 30 minutes. Calls are only available for the CarePro plan or hourly packages for development projects and custom design. All other plans are supported through the customer portal, email, or online chat.
You’ll receive a set number of hours each month, which you can use for design or development tasks (depending on your subscription). Unused hours do not roll over, but our team ensures your hours are used efficiently for maximum value.
Through our Client Portal, you’ll receive regular updates, including a breakdown of your hours used and the status of your tasks.
Yes, providing clear instructions and all necessary materials (like images or text) helps us complete your tasks faster and more accurately.
It depends on our capacity and queue, but we typically start within 1-2 business days for smaller tasks. After discussing your requirements, we’ll schedule a kickoff for larger projects.
Our hourly packages cover all the tasks you might think of regarding WordPress development and design. Here are some examples:
- Website development and customizations,
- Plugin and theme adjustments,
- Bug fixes and performance improvements,
- Design tweaks and enhancements,
- Brand design and graphic design.
No problem! We’ll notify you if a task exceeds your purchased hours and allow you to buy additional time or adjust the scope.
One-Off Packages: Perfect for short-term projects or one-time tasks.
Yes, you can switch between models anytime based on your needs. If your workload changes, we’ll adapt with you!
While you’ll work with our WP Support Lab™ team, we’ll assign the best engineers for each task based on their expertise. With subscription packages and long-term commitment, we can assign a specific hero to you.
Once purchased, one-off packages are nonrefundable. Subscription hours are reset monthly, and you can cancel your subscription at any time.